Thursday, March 29, 2012

Delivering Ice to a funeral home is a somber event.

image of a coffin
drive safe
One of the most somber places to deliver ice to is a funeral home.  Not because the ice is used to keep people on ice.  It is actually used to keep drinks cold for guests who are mourning the loss of a loved one.  The somber part is the purpose of the building you are entering.  It is warm, everything is done nice and proper almost like a church and everyone is wearing black.  As a delivery driver you are almost afraid to move because then people will notice the one out of place thing in the building which is you or in this case me.

Usually when you deliver to a place you like to joke with the client.  Build rapport is always vital when it comes to business, as to create client loyalty.  In a funeral home it almost feels wrong, like you are disrespecting the dead or the grief of the living.  Even the person you are interacting with generally has a somber look on their his or here face.  They are always dressed in the traditional funeral wardrobe.

When you work in the ice industry and are around packaged ice all day, you really enjoy the times you get to interact with people.  At a funeral home, it is a little different because for the most part you don't really know what to say or how to act.  All I do is quickly put the ice in the freezer, get the invoice signed and get out of there as quickly as I can.

I can't help but wonder if this is normal.  If all people feel uncomfortable in places where you are reminded of your own mortality.  Maybe that is the normal way to feel and if so it must be very difficult to work at a funeral home.  A good day from a business perspective for them is a bad day for a lot of other people.


The Iceman
Call for ice: 780-960-7161

Why is it that we rejoice at a birth and grieve at a funeral? It is because we are not the person involved.

Mark Twain

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Friday, March 23, 2012

Packaged Ice Edmonton | who you going to call?

image of an Iceman
Yes, I wear a hair and beard net.
I never heard of Columbia Ice before I started working here.  When I needed packaged ice I just went across the street to 7/11, bought a bag of ice and used it for whatever people use ice for.  For me it usually was to ice some injury I got trying to relive my glory years when I was an athlete.  When I went for a job interview I couldn't even name one ice company in Edmonton.  As long as the ice was clean and still ice I was generally happy.  Things are different now because I work for Columbia Ice, a local ice company which services Edmonton and area.  Instead of going to the store to get a bag of packaged ice I just go to work and take a bag out of the freezer with my bosses permission of course.

I have to use the word "we" now because I am part of something bigger.  When I say bigger I don't mean a giant international corporation.  Ernie, who is the owner really isn't all that interested in being bigger than Edmonton and area when it comes to packaged ice.  He just wants to be great in our small little part of the world and let someone else worry about the rest.  There is enough demand in Edmonton where we really don't need to worry about taking over the world.  It might be fun, but the larger you get, the more little things get missed.  Right now our goal is simply to be the best at what we do, which is deliver packaged, in the confined geographic region of Edmonton, AB, Canada.

We are currently building a new factory which should be finished in a few weeks which will increase our supply of ice while reducing the power it takes to make it. We are hoping that with our increased web presence and on the ground marketing that people will decide to choose to support a local ice company.  From our perspective the advantage of choosing local is the money people spend on Columbia Ice will be put back into the local economy.  When you consider how much of our wealth ends up being siphoned out of Alberta, we believe it is an easy choice to choose us when it comes to Packaged Ice Edmonton.

The Iceman
Call for ice: 780-960-7161

Follow: @ernieiceman
Review us:  google places


Constant kindness can accomplish much. As the sun makes ice melt, kindness causes misunderstanding, mistrust, and hostility to evaporate. 
Albert Schweitzer 

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